Privacy Policy
1. INTRODUCTION
This privacy policy explains how we collect, use, and protect your personal data when you visit our website https://ecoinnovate.eu (the “Site”) and engage with our project activities, including contact forms, newsletter sign-ups, EduBot usage, event registrations, or any interaction with the EcoInnovate AI+ platform.
By using this Site, you confirm that you are over the age of 13. If you are under 18, please ensure you have permission from a parent or guardian before submitting personal data.
EcoInnovate AI+ is a partnership project co-coordinated by:
UAB Theoria, Vilnius, Lithuania (Project Coordinator)
Hafelekar Unternehmensberatung GmbH, Neulengbach, Austria
These organizations act as joint data controllers for any data collected through this website or project-related activities.
Contact details:
Email: info@thecritical.lt
UAB Theoria: Vilnius, Lithuania
Hafelekar: Neulengbach, Austria
If you have concerns about your data, you can contact your national Data Protection Authority. However, we encourage you to contact us first to resolve any issues.
2. WHAT DATA WE COLLECT
We may collect and process the following categories of personal data:
Identity and Contact Data: Name, email, organization, job title (e.g., when using a contact form or registering for events).
Usage Data: How you use the Site, including page visits and interactions with EduBots.
Technical Data: Browser type, operating system, IP address, and similar technical information.
Communication Preferences: Your choices regarding newsletters or educational updates.
We do not collect sensitive data (e.g., health, religious or political views) and do not intentionally collect data from users under 13 years old.
3. HOW WE COLLECT DATA
We collect your data through:
Direct input: via forms, surveys, chatbot interaction, newsletter sign-ups, or when you contact us.
Automated tracking: through cookies and analytics tools to understand how our website and EduBots are used.
Third-party services: such as Google Analytics, for website optimization purposes only.
4. HOW WE USE YOUR DATA
Your personal data is used to:
Respond to your inquiries or support requests
Send project updates, event invitations, or educational materials (if subscribed)
Improve our content, EduBots, and user experience
Report anonymized usage data to Erasmus+ evaluators (aggregated only)
We rely on the following legal bases:
Legitimate interest (e.g., improving the website, promoting project results)
Consent (for newsletters and outreach communications)
Legal obligation (Erasmus+ project reporting)
You can withdraw your consent at any time by emailing info@thecritical.lt.
5. DATA SHARING
We do not sell or trade your data.
We may share your data with:
Our project partners (UAB Theoria and Hafelekar)
IT and hosting providers supporting our Site
Erasmus+ National Agencies or European Commission evaluators (anonymized, unless otherwise required for audit)
All third parties are required to respect and securely process your data in compliance with EU regulations.
6. INTERNATIONAL DATA TRANSFERS
If any data is transferred outside the European Economic Area (EEA), we ensure it is done under adequate safeguards, such as standard contractual clauses or EU adequacy decisions.
7. DATA SECURITY
We apply strict security protocols, including encryption, restricted access, and secure backups to protect your data. Only authorized personnel from our project team or trusted providers can access personal data, and only as needed.
8. DATA RETENTION
We retain personal data only as long as necessary for project delivery, legal compliance, and reporting—typically until the project ends or six years post-project for audit purposes. You may request earlier deletion, subject to regulatory requirements.
9. YOUR RIGHTS
You have the right to:
Access your personal data
Correct inaccurate or outdated data
Request deletion (right to be forgotten)
Object to certain processing
Withdraw consent at any time
To exercise your rights, contact: info@thecritical.lt
We will respond within 30 days.
10. THIRD-PARTY LINKS
Our Site may link to educational or project partner websites. We are not responsible for the privacy practices of those external sites. Please read their privacy policies before submitting any data.
11. COOKIES
We use cookies to optimize your experience and understand usage patterns. You may refuse cookies via your browser settings. Some features (e.g., EduBots) may not function properly if cookies are disabled.
Last updated: April 2025
